Delete your Restroship account

Last updated: September 28, 2026

This deletes the customer and driver accounts for your phone number in every restaurant that uses Restroship. It can't be undone.

Delete in the app

Open the app and go to Account → Settings → Delete account. Or use the form below.

What happens when you delete your account

Deleted

  • Your name, phone number and email address
  • Saved delivery addresses and favourites
  • Location data linked to you, including driver location history
  • Your driver profile
  • Notifications and order chat messages
  • Your sessions and push tokens — you are signed out of the app on all devices

Kept anonymised

  • Past orders, payments, deliveries and driver cash records are kept for the restaurants' accounting for 5 years[TO CONFIRM]. They show "Deleted user" and are no longer linked to your name or phone number.

Deletion can't be undone. You can sign up again later with the same number, but it will be a new account.

You can't delete your account while you have an order in progress, a delivery in progress, or delivery cash that hasn't been settled with the restaurant.

Delete on the web

Enter the mobile number you use to sign in. We'll text you a code to confirm it's you.

Another country? Type the full number starting with + (for example +34 612 345 678).

Need help?

Can't access your phone number? Email support@restroship.com[TO CONFIRM] with the number on your account and the restaurant name. See also our Privacy Policy and Support.